Refund policy

Return and Refund Policy for Fuck My Ex Shop

At Fuck My Ex Shop, we strive to provide high-quality products and excellent customer service. Please review our Return and Refund Policy carefully before making a purchase.

1. No Refunds or Returns: We do not offer refunds or accept returns for change of mind or buyer's remorse. All sales are final. We encourage customers to thoroughly review product descriptions, images, and sizing information before making a purchase.

2. Damaged Items: In the event that you receive a damaged or defective item, we will gladly offer a refund or replacement. To initiate the return process, please follow these steps:

  • Take clear photos of the damaged item(s) and packaging.
  • Email the photos along with your order number, first and last name to f.ckmyexshop@gmail.com within 3 calendar days.
  • Our customer service team will review your request and provide further instructions.

3. Eligibility for Refund or Replacement: To be eligible for a refund or replacement, the following conditions must be met:

  • The item must be damaged or defective upon arrival.
  • The request for a refund or replacement must be made within 3 calendar days of receiving the order.
  • The item must be unused, unworn, and in its original packaging.

4. Inspection Process: Once we receive your email with the required information and photos, our team will inspect the reported damage. We reserve the right to deny any refund or replacement request that does not meet the eligibility criteria outlined in this policy.

5. Refund or Replacement Process: If your request is approved, we will process a refund to the original method of payment or ship a replacement item, depending on your preference. Refunds may take 7-14 business days to appear in your account, depending on your financial institution.

6. Contact Us: If you have any questions or concerns regarding our Return and Refund Policy, please contact us at f.ckmyexshop@gmail.com. Our customer service team is here to assist you and ensure your satisfaction with every purchase.

By making a purchase from Fuck My Ex Shop, you agree to abide by the terms outlined in this Return and Refund Policy.